Retail and consumer industry

Gangs of wild youth rule our streets. Even Waitrose isn’t safe

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I spend a lot of time in my local Waitrose because I find it relaxing, even if I don’t buy much. It’s a kind of temple to soft British capitalism – that benign, eccentric mix of relatively high-quality food whose chemicals and packaging are kept in check by countless regulations, while the prices, no matter … Read more

Dame Sharon White: ‘John Lewis is back on track’

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“Over the last five years we’ve had events happen every once in a while,” she says, sipping tea in the restaurant of Peter Jones, the John Lewis department store that invites the well-heeled shoppers of Sloane Square, Chelsea, to reflect on some middle class household items. “We’ve had the pandemic and we’ve had inflation at … Read more