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EDF and Utilita have been named the worst suppliers for customer service by Citizens Advice

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EDF and Utilita have been named the worst energy suppliers for customer service by Citizens Advice. The consumer body said customer service ratings across the sector were among the lowest ever, reporting record numbers of households asking for help with energy problems between January and March. Research from the charity has found that more than … Read more

Energy customers are ready for a rollercoaster of bills – how do you experience it?

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MILLIONS of households are in for a rollercoaster on their energy bills this year. We’ll explain what’s going on, whether you should consider a repair and how to fix it. Ofgem’s energy price cap changes every three months and bills could rise again this autumn WHAT IS GOING ON? In recent years, energy bills have … Read more