Manchester Airport has provided an update to passengers after a power outage caused chaos yesterday (Sunday 23 June).
In an updated statement, the airport said ‘all systems are operating normally’, advising the airport is ‘slightly busier’ than normal and they should check the status of certain flights online.
It has advised holidaymakers to liaise with airlines if their luggage did not make the flight, adding that many were placed on flights last night and today and reunited with their owners.
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This comes after several flights from both Terminal 1 and 2 were canceled for several hours due to the power outage that occurred in the early hours.
According to flight data analyst Cirium, 66 departures from Manchester Airport were canceled as of 1pm on Sunday, while 50 inbound flights were also cancelled. It led to huge queues at the airport and a baggage backlog due to the failure of baggage systems.
In an update issued this afternoon, a spokesperson for Manchester Airport said: “Manchester Airport operated smoothly today, with all systems operating normally and there were no ongoing issues following yesterday’s power outage.
“As always, passengers flying from Manchester should go online to check the status of their flight before traveling and follow their airline’s instructions on when to arrive at the airport – usually two hours before a short-haul flight and three hours after before. of a long-haul flight.
“The airport is slightly busier than normal as airlines are able to get passengers affected by the disruption onto new flights. This will likely be the case in the coming days. We have additional staff available to assist our passengers.
“Passengers whose luggage did not make it on board yesterday are advised to keep in touch with their airline. We work with airlines, their ground handling agents and other partners to get that baggage to passengers as quickly as possible. Many of them have been forced to flee. flights last night and today and have already been reunited with their owners.
“We would like to thank passengers again for their patience. We would also like to thank our staff and partners around the airport for their hard work.”
Chris Woodroofe, director of Manchester Airport, apologized for the disruption and said there had been a “major power surge” in the airport’s electrical system due to “a fault”. He said: “It’s a very difficult situation, I’m not sorry anymore.”
Due to the power outage, some flights left without luggage because the baggage system was not working. This morning, Jet2 assured passengers that they will do “everything they can” to get their luggage to their final destination “as quickly as possible”.
In a statement on its website, the airline said: “Due to the disruption, some flights departed with less or no luggage as we were unable to load luggage onto our aircraft as the airport baggage system was not functioning during the disruption. We have informed you that our UK-based Ground Operations Team will be working hard to ensure that we get your luggage to you as quickly as possible. Please understand that this may take some time and we will attempt to contact you towards the end. of the day on Monday June 24, 2024.
“We understand how frustrating this situation must be and although the situation was beyond our control, we will do everything we can to get all luggage to its final destination as quickly as possible. “
It informed passengers that they would be kept informed via text message and email. The airline added: “We apologize again for any inconvenience this may cause. “